Quality
Quotes
Quality Quotes are indeed thought
provoking stuffs from different quality gurus and
practitioners. There
are many websites and discussion forums specially dedicated to
Quality Quotes. Let’s see some nice Quality Quotes from a renowned
author Philip Crosby.
“Improving quality requires a culture
change, not just a new diet”
~Philip Crosby,
Let's Talk Quality, 1989
"Quality" as used in quality control
and quality assurance has always meant goodness because people were
permitted to make value judgments every day. "Goodness" was really
what it was all about. However, when the thought of conformance and
nonconformance begins to permeate the operation, "goodness" suddenly
becomes inadequate.
~Philip Crosby,
Let's Talk Quality, 1989
“Not having a common understanding of
quality puts more pain into an organization than anything else I
have ever known.”
~Philip Crosby,
Let's Talk Quality, 1989
Some more Quality Quotes from other
writers:
"Quality is not something you install
like a new carpet or a set of bookshelves," he would say. "You
implant it. Quality is something you work at. It is a learning
process."
~From an
obituary on Dr W Edwards Deming that appeared in the
21 December 1993 edition of the Washington
Post.
“We have learned that productivity is
a social if not a moral principle, and not just a business priciple;
that increased productivity must contribute to a greater income for
the masses, to greater job security of the workers, to greater
satisfaction for the customer...and that it is not enough for it to
contribute to profits.”
~Peter F
Drucker, in Arthur Goodfriend, What is
America?
Some more Quality Quotes:
“Your success will be affected by the
quality and quantity of new ideas you suggest”.
~Brian Tracy
“When one find's oneself in a hole of
one's own making, it is a good time to examine the quality of the
workmanship”.
~John Renmerde
We are prone to judge success by the
index of our salaries or the size of our automobile rather than by
the quality of our service and relationship to mankind.
~Dr. Martin
Luther King Jr.
The bitterness of poor quality lingers
long after the sweetness of meeting schedules is forgotten.
~Kathleen Byle,
Sandia National Laboratories
