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Quality
Circle
Quality Circle
- a small group of individuals from an organization or unit who have
related interests and meet regularly to consider problems or other
matters related to the quality of the product or
process.
In other words Quality Circle also can be
defined as:
·
Quality Circle -A group of workers who meet
to discuss ways of improving quality
·
Quality Circle - A small group of employees
who meet regularly to discuss methods to improve the quality of work
within an organization.
·
Quality Circle - Volunteer group of employees
that meets to identify work-related problems and propose solutions
to them.
·
Quality Circle - A technique for maximizing
quality of production by grouping employees into small teams that
define, analyze, and solve quality and other process-related
problems within their areas.
Actually,
Quality Circle is one of the employee participation methods. It
implies the development of skills, capabilities, confidence and
creativity of the people through cumulative process of education,
training, work experience and participation. It also implies the
creation of facilitative conditions and environment of work, which
creates and sustains their motivation and commitment towards work
excellence. Quality Circles have emerged as a mechanism to develop
and utilize the tremendous potential of people for improvement in
product quality and productivity.
Genesis
of quality circles: After the Second World War Japanese economy was
in the doldrums. Seeing this disastrous effect of war, Americans
decided to help Japan
in improving the quality standards of their products. General
Douglas Mac Arthur who, at that time, was the commander of the
occupational forces in Japan took up the task of imparting quality
awareness among Japanese to help them improve their products and the
reliability of manufacturing systems including men, machine and
materials.
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