Quality Assurance Interview Questions

Quality Assurance Interview Questions can be very simple to very tricky depending upon activities this company is engaged to the position you are applying. The interview is the time to communicate your skills and abilities to a potential employer. Being prepared for an interview is essential, and in this section, we'll provide you with examples of Quality Assurance Interview Questions you're most likely to be asked when interviewing for a quality assurance position.

The difference between a successful job offer and a Dear John/Mary letter generally depends upon your ability to successfully prepare for a job interview and especially Quality Assurance Interview Questions. Read on for example Quality Assurance Interview Questions you're likely to be asked, and questions you can ask an employer during your next job interview.

Some example Quality Assurance Interview Questions are as follows:

• What is your definition of Quality Assurance (QA), and who should be responsible, for QA?
• Tell me about a time when your manager made a decision you disagreed with. What actions did you take and why?
• Tell me about a time when you had to handle a disruptive employee. What did you do? What were the results?
• What is your definition of empowerment?

Besides the above mentioned Quality Assurance Interview Questions, you can also expect these questions:

• If I called a member of your current staff and asked them to tell me about you, what would they say?
• What actions would you take if you came on board?
• How do you lead in QA?
• What's your secret to getting subordinates to follow your QA strategies?
• How do you motivate employees?
• How do you reward employees?
• Describe your management philosophy and management style.
• Some managers supervise their employees closely, while others use a loose rein. How do you manage?
• How have you improved as a manager over the years?
• How many people have you fired? How do you go about it?
• How would you deal with an employee who broke a policy (ie: late for work)?
• How would you deal with an employee who was not open and honest in communication?

To help you we are explaining some example Quality Assurance Interview Questions below:

What is the benefit of a Quality Management System?

Many purchasers of goods and services look for ISO9001 accreditation from their suppliers. For some it is mandatory, for example, the Medical Devices industry, and most local authorities and government departments. Accreditation can open up opportunities that would otherwise not be available; purchasers often have ‘preferred suppliers’ lists and ISO9001 could secure a higher place on the list for the supplier.

Quality Management Systems promote good working practices, which always benefit a company by maximizing productivity and minimizing waste, both of time and materials.

Will additional staff be needed to cope with the additional workload?

No. Because one of the principle benefits of ISO9001 is the improvement in efficiency and effectiveness of working practices. If anything it will reduce the burden on management and administration.

My existing staff understands the workings of the company very well - how will they be affected by new procedures?

The best of your existing practices and procedures will be written into the ISO9001 manual – that’s why ’one size fits all’ won’t do. Where improvements are introduced they will be done in such a way as to be entirely sympathetic with existing procedures.

Could we do the work ourselves?

All things are possible, it is said, so the answer must be yes you can. But like all 'do it yourself' projects, there can be a downside. There could be two ‘negatives’. The cost of the staff involved and the loss of their normal productivity—your choice!

There is no doubt that experience in any field makes work easier, quicker and more accurate.  A project undertaken by an expert agency, say, a fifteen-day time frame might reasonably be expected to take twice that time for even an experienced manager without the benefit of training and previous involvement in ISO9001. This would equate to six weeks full time work for someone who would normally be doing something else; an expensive use of your own valuable and experienced staff. Not only would salary be expended on the project but you would also lose the value normally ascribed to the manager’s role.