Online Quality Manual

Small and medium enterprises can derive considerable advantage in marketing their products and services if they seek ISO9000 certification, according to an expert. For small and medium scale companies, which normally do not enjoy much of a brand image, ISO9000 certification helps to build confidence in the minds of customer organizations. This is particularly true in case of tenders and other contractual situations involving institutional buyers.

The Company needs to established, documented, implemented and maintains a quality management system and formulated quality manual in accordance with the requirements of ISO 9001: 2000. The company continually improves the effectiveness of its quality management system (QMS). These Online Quality Manual are the documents for quality system to demonstrate the company's ability to consistently provide product that meet customer and regulatory requirements and available online. This Online Quality Manual establishes compliance with ISO 9001: 2000. This Quality Manual applies to the research and development, production, sales, marketing, installation and servicing activities of the company.

In addition to the printed documents and forms for quality manuals, there are Online Quality Manual, which gives ease of use and speed. So what are the contents of Online Quality Manual? The contents of Online Quality Manual are given below:

• General: Index and revision status, Purpose and scope, Exclusions
• Company background: Company background and history and Activities.
• Definitions and conventions: Definitions and conventions and Abbreviations.
• Quality management system: General requirements and Documentation and records.
• Management responsibility: Management commitment, Customer focus, Quality policy, Quality system planning, Organization and communication and Management review.
• Resource management: Provision of resources, Human resources and trainings, Infrastructure and Work environment.
• Product realization: Planning of product realization, Customer related processes, Design control, Purchasing, Operations, Measuring and monitoring equipment.
• Measurement, analysis and improvement: Planning of monitoring and measurement, Monitoring and measurement, Control of non-conforming product, Analysis of data,
• And Continual improvement.

The Company's Quality Management System:

• Identifies the processes needed for its operations and their application throughout the organization
• Determines the sequence and interaction of these primary processes
• Determines criteria and methods needed to ensure that both the operation and management of these processes are effective
• Ensures the availability of resources and information necessary to support the operation and monitoring of these processes
• Ensures monitoring, measurement and analyses of these processes and
• Ensures implementation of actions necessary to achieve planned results and continual improvement of these processes.

The company manages these processes in accordance with the requirements of Online Quality Manual ISO 9001: 2000. Where any processes that affect product conformity with requirements are outsourced, the company ensures management of such processes. Methods of management of such outsourced processes are identified within the QMS per the procedure P 741, Supplier Evaluation.

Processes needed for the QMS referred to above include processes for management activities, provision of resources, product realization and measurement.